Privacy Policy

PRIVACY POLICY

Introduction
The Scent Vault ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information
When you shop with us, we collect:
- **Name and contact information** (email, phone, mailing address)
- **Payment information** (credit/debit card details processed securely by our payment processor)
- **Order history** and purchase preferences
- **Account information** (if you create a login)

Automatically Collected Information
- **Browser and device data** (IP address, browser type, operating system)
- **Website usage** (pages visited, time spent, links clicked)
- **Cookies and tracking technologies** to enhance your experience

We do **not** store full credit card numbers. Payment processing is handled by PCI-compliant third parties.

How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries and provide support
- Send promotional emails (with your consent; you can unsubscribe anytime)
- Improve our website, products, and services
- Comply with legal obligations
- Detect and prevent fraud

Information Sharing
We do **not** sell your personal information. We may share information with:
- **Service providers** (payment processors, shipping carriers, email platforms) who assist in operations
- **Legal authorities** if required by law or to protect our rights
- **Business successors** in the event of a merger or acquisition

Your Rights
- **Access your data:** Request a copy of information we hold about you
- **Correct your data:** Update inaccurate information
- **Delete your data:** Request deletion (subject to legal obligations)
- **Opt out:** Unsubscribe from marketing emails at any time via the link in emails

To exercise these rights, email privacy@thescentvault.com.

Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption on all pages
- Secure payment processing
- Regular security audits
- Limited employee access to personal data

However, no online system is 100% secure. We encourage you to use strong passwords and protect your account.

Cookies
Our website uses cookies to:
- Remember your preferences
- Track website usage for analytics
- Enable shopping cart functionality
- Personalize your experience

You can disable cookies in your browser settings, though some features may not work as intended.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

Children's Privacy
The Scent Vault is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have done so, we will delete the information promptly.

Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or by posting a notice on our website. Your continued use of our site constitutes acceptance of the updated policy.

Contact Us
For privacy questions or concerns, contact us at:
- ** Email:** hello@thescentvault.shop
- *Mailing Address: 1640 SW Yamhill street Portland OR 97205

Last Updated: March 27, 2026